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What is your return policy?

Returns and exchanges are accepted for items in unworn, unwashed and unused condition (i.e., original tags, unworn, unwashed, no scuffs on the soles of boots) within 30 days of receipt. If you are buying boots, we strongly encourage you to try them on carpet to avoid scratching the outsoles!

Our Return Policy applies exclusively to products purchased directly through Redtop.com. Please see the full return policy here.

FINAL SALE: SOLD AS-IS; NO REFUNDS, RETURNS OR EXCHANGES.

Got more questions?

Our Customer Experience team can be reached Monday - Friday (8am - 6pm CT) and Saturday (10am - 7pm CT).