Shipping Info

Attention

  • Processing time typically takes between 2 business days. Orders placed on weekends or holidays will be processed after the next 1-2 business days.
  • The shipping time is estimated and commences from the date of shipping, rather than the date of placing your order. It may take longer than the expected date due to an invalid address, customs clearance procedures, or other causes.
  • We currently do not ship to every country across the world. If you can't find your country, please kindly Contact Us
  • You can buy insurance at the same time as you buy the shoes. If you purchase transportation insurance, you can get insurance compensation, full compensation for loss, $5 compensation for logistics delays, and compensation for damaged goods depending on the damage, up to full compensation.

Shipping Methods & Costs

  • STANDARD SHIPPING applies to United States, Canada, Australia and United Kingdom now.
  • EXPRESS SHIPPING only supports delivery of some products to the United States.
  • Below are the details of shipping costs and times for different countries:
Express Shipping
Countries
Shipping Methods
Cost
Estimate Shipping Time
United States
Express Shipping
$20.00
1-2 business days

 

Standard Shipping Cost
Countries
Shipping Methods
Order
Cost
Estimate Shipping Time
United States
Standard Shipping
0-$100 USD
 $10 USD
5-8 business days
Canada
0-$100 CAD
 $10CAD
6-10 business days
United Kindom
0-£100GBP
 £10GBP
5-12 business days
Australia
0-$100AUD
 $10AUD
5-12 business days

 

Standard Shipping Free
Countries
Shipping Methods
Order
Cost
Estimate Shipping Time
United States
Standard Shipping
over $100 USD
Free
5-8 business days
Canada
over $100 CAD
6-10 business days
United Kindom
over £100 GBP
5-12 business days
Australia
over $100 AUD
5-12 business days

Note

  • Shipping is not available for P.O. Boxes and APO/FPO addresses.
  • Shipping begins when you receive a shipping confirmation email with the tracking number and order ID.
  • Most orders are shipped within 2 business days after the payment is confirmed.

Customs Duties

  • Import duties, taxes, and charges are not included in the shipping cost for international orders. Therefore, all customs or import duties will be charged to customers once the parcel reaches the country of destination.
  • If customers refuse to accept the package due to import duties or other taxes, they will be fully responsible for all return shipping costs including customs fees and handling charges.
For more information, feel free to contact our Customer Service Team
EMAIL: help@redtop.com
Service time: Mon-Fri